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Privacy Notice


Your privacy is important to Jennyruth Workshops and we want you to feel confident and comfortable with how any personal information you share with us will be looked after or used. This Privacy Notice sets out how we collect, use and store your personal information (this means any information that identifies or could identify you).


1.       Who we are

2.       How we collect information about you and what information we collect

3.       How we use your information

4.       Legal basis for using your information

5.       Marketing

6.       Sharing your Information

7.       Keeping your information safe

8.       How long we hold your information for

9.        Your rights

10.      Changes to our Privacy Notice


1. Who we are
At Jennyruth Workshops, we are committed to protecting your personal information and making every effort to ensure that your personal information is processed in a fair, open and transparent manner.
We are a "data controller" for the purposes of the Data Protection Act 1998 and (from 25 May 2018) the EU General Data Protection Regulation 2016/679 ("Data Protection Law").  This means that we are responsible for, and control the processing of, your personal information.
For further information about our privacy practices, please contact us at


2. How we collect information about you and what information we collect
We will collect personal information from you when, for example, you or your organisation enquire about our activities, buy our products, donate to us, join us as a worker, staff member or volunteer or subscribe to our supporters list. This may include your name, title, email address, physical address, telephone numbers and job title.  If you are joining us as a staff member, a volunteer or a Worker (a person with a learning disability to whom we provide a service) then we may also need further sensitive personal information, for example health information and other personal information.

3. How we use your information
Your personal information will only be used to process your requests, to provide you with our services, and/or to provide you with information relating to our services and all other services which we think you may be interested in.
We will not share your information with any other organisations without your permission unless we have a legitimate or legal reason to do so. We never share your personal data with third-parties for marketing purposes.
We will take all reasonable precautions to prevent the loss, misuse or alteration of any personal information you give us.


4. Legal basis for using your information
We will always make sure we have a legal basis for processing your personal information.

In some cases, we will only use your personal information where we have your consent or because we need to use it in order to fulfil a contract with you, for example, because you have placed an order on our website or have agreed a contract for the provision of personal support services. 

Sometimes we have a legal obligation to process your personal information, for example informing HMRC regarding payroll.
We may also have a legitimate interest in processing your personal information, for example details of professional people to inform of relevant Jennyruth Workshops events and activities. This will help us achieve our vision of ensuring that all local people who have a learning disability and their carers and support workers, are aware of our services.  Whenever we process your personal information under the ‘legitimate interest' lawful basis we make sure that we take into account your rights and interests and will not process your personal information if we feel that there is an imbalance.


5. Marketing
We will only contact you about our work and how you can support Jennyruth Workshops by phone, email, post or text message, if you have agreed for us to contact you in this manner or if we have a legitimate interest to contact you.

You can update your choices or stop us sending you these communications at any time by contacting us at , by phone 01765 606620 or via our website .

6. Sharing your information
We will not share your information with any other organisation without your permission unless we have a legitimate or legal reason to do so. We may, however, have to cooperate with law enforcement agencies in any official investigation for example any safeguarding concerns and we may disclose your personal data to the relevant agency or authority in doing so.
We never share your personal data with third-parties for marketing purposes.


7. Keeping your information safe
We will take all reasonable precautions to prevent the loss, misuse or alteration of any personal information you give us.
Our website may contain links to other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by other sites.
Any debit or credit card details which we receive by phone or in person are processed by PayPal, our payment processing partner, according to the Payment Card Industry Security Standards. Jennyruth Workshops does not keep any card details.


8. How long we hold your information for
We only keep your personal information as long as is reasonable and necessary for the relevant activity, which may be to fulfil statutory obligations (for example, the collection of Gift Aid).


9. Your Rights

You have various rights in respect of the personal information we hold about you and these are set out in more detail below.  If you wish to exercise any of these rights or make a complaint, please contact us at or phone 01765 606620.  If you are not satisfied with our response to your query or complaint, you have the right to make a complaint to the Information Commissioner’s Office, or call their helpline on 0303 123 1113.

  • Access to your personal information: You have the right to request access to a copy of the personal information that we hold about you, along with information on what personal information we use, why we use it, who we share it with, how long we keep it for and whether it has been used for any automated decision making. You should receive a response to your request within a month. Your request for access is normally free of charge although a fee can be requested in certain limited circumstances. Please make all requests for access in writing and provide us with evidence of your identity. 

  • Right to object: You can object to our processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.  Please contact us as noted above, providing details of your objection.

  • Consent: If you have given us your consent to use personal information (for example, for marketing), you can withdraw your consent at any time.

  • Rectification: You can ask us to change or complete any inaccurate or incomplete personal information held about you.

  • Erasure: You can ask us to delete your personal information where it is no longer necessary for us to use it, you have withdrawn consent, or where we have no lawful basis for keeping it.

  • Portability: You can ask us to provide you or a third party with some of the personal information that we hold about you in a structured, commonly used, electronic form, so it can be easily transferred.

  • Restriction: You can ask us to restrict the personal information we use about you where you have asked for it to be erased or where you have objected to our use of it.

  • No automated-decision making:  Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. You have the right not to be subject to automated decisions that will create legal effects or have a similar significant impact on you, unless you have given us your consent, it is necessary for a contract between you and us or is otherwise permitted by law. You also have certain rights to challenge decisions made about you. We do not currently carry out any automated decision-making.


Please note, some of these rights only apply in certain circumstances and we may not be able to fulfil every request.


10. Changes to our Privacy Notice
We may change this Privacy Notice from time to time and without notice, so please check it occasionally. If we change our Privacy Notice, we will publish those changes on this page. If you have any questions or concerns about our collection and use of your personal information, please contact us at, and we will be happy to answer your queries.



This policy was last updated 31st May 2018

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